点评707
- Zhao** 2018-08-315分
- 本次和太太参加了冰与火－冰岛7日游，第一天到达雷克已经是凌晨了，经验丰富的李娟导游已经提前微信群里发给我们房号，并告知入住需知，使得我们迅速入住。本次团队人数达到48人，李导凭着对客人的热心，周到的服务和丰富多彩的讲解，使我们感觉时刻都备受关怀，特别要提出的是，由于我们的粗心，最后一天把一些物品遗留在酒店了，李导非常热情地帮助我们联系酒店并找到了，尤其值得感谢的是她提出会适时把物品寄来。我们非常幸运有这样负责的导游，真正感觉到宾至如归。这是我们第二次参加开元旅游团队，毫无疑问下次也会选择你们。谢谢!
- Guo** 2018-08-305分
- Longqing** 2018-08-295分
- 冰岛的景色确实无与伦比，只要会按快门就能出大片，业余摄影爱好者的不二之选。
总的来说，四天行程比较充实，各种安排都很合理。大多数团友非常友好，多才多艺，认识了不少朋友。
不过作为一个48人的满团，林子大了什么鸟都有，车上游客之间有一些冲突，但导游处理妥当，没有影响大多数人旅行的心情。
- CHEN** 2018-08-295分
- 我是19日参加开元冰岛六日游，李娟接团。非常欣赏李娟的业务能力，满团游客，来自五湖四海不同国籍的华人，她有条有序，接待、安排。她对冰岛景点熟悉，讲解细致，时间排序得当，语言可亲可清，使我们旅游入眼、细懂。我得感冒需买止咳药，她特意安排我去买药，我媛解了咳嗽的困饶。为此，特意谢谢李娟导游。同时我对你公司在冰岛的住宿安排非常喜欢，有附近的超市、有厨房用具使我们在冰岛吃得实惠。我一定推荐朋友，参加开元旅游，我们一定再次相会。
- YU** 2018-08-285分
- Our tour guide Bella is such a genuine and helpful person. She handles conflicts and difficulties very smoothly. We all really liked her during our journey in Iceland. There are some clients on our bus who have very weird habits. For example, they ate food, chatted loudly and watched Chinese drama without headphones. Bella tried to communicate politely with them many times. She never lost her temper no matter how rude those clients got. She balanced out being respectful and being effective as a team leader. I personally encountered unpleasant confrontations with one of the clients. That person was really rude and she even verbally abused Bella. Again, Bella was very kind and patient with her regardless of how that person treated her. She’s one of the best tour guides I have ever had.
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